Privacy Policy

Last updated: August 23, 2026

Messy Middle Studio respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you when you visit our website, contact us, request a birthday party, register for a program, or otherwise interact with our business.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

• A grown-up’s name, email address, and phone number
• A birthday child’s first name and age
• A party or event address
• The estimated number of participating children
• Accessibility, sensory, space, setup, or accommodation information you choose to provide
• Class, workshop, party, or project preferences
• Messages, questions, survey responses, and other information submitted through our forms
• Payment and transaction information when you purchase or reserve a service

Payments may be processed by a third-party payment provider. Messy Middle Studio does not directly store complete payment-card information.

We may also automatically receive limited technical information when you visit our website, such as your browser type, device type, IP address, pages visited, referring website, and general interaction with the website. We may use cookies and analytics tools to understand how the website is used and improve its performance.

INFORMATION CONCERNING CHILDREN

Our website and online forms are intended to be completed by parents, legal guardians, and other adult party or program organizers. We do not ask children to submit personal information directly through our website.

A grown-up may provide limited information about a child so that we can plan an age-appropriate and supportive experience. This may include the child’s first name, age, and relevant accessibility, sensory, or accommodation information.

Please provide only the information reasonably necessary for us to plan and provide the requested service. A parent or legal guardian may contact us to request access to, correction of, or deletion of information concerning their child.

HOW WE USE INFORMATION

We may use the information we collect to:

• Respond to inquiries and booking requests
• Review availability and service locations
• Confirm, schedule, and provide parties, classes, workshops, and other services
• Recommend age-appropriate projects and activities
• Prepare materials, staffing, and accommodations
• Process payments and maintain transaction records
• Send confirmations, reminders, updates, and service-related messages
• Respond to customer-service questions
• Improve our website, services, and customer experience
• Maintain business, tax, safety, and legal records
• Protect the security and integrity of our website and business

EMAIL AND TEXT MESSAGES

We may use the email address you provide to respond to your inquiry and send information related to a requested or purchased service.

If you separately choose to receive text messages, Messy Middle Studio may send questions, confirmations, reminders, and booking updates. Message frequency varies, and message and data rates may apply. Text HELP for assistance or reply STOP to opt out.

Text-message consent is optional and is not a condition of purchasing or receiving our services. Opting out of text messages does not prevent us from contacting you by email when needed to complete a request or provide a purchased service.

We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We may use service providers that support our communications and customer service. Text-message opt-in information and consent will not be sold, rented, or shared with third parties for their own marketing purposes.

COOKIES AND ANALYTICS

Our website may use cookies or similar technologies needed for website functionality, analytics, security, or remembering user preferences. You may adjust your browser settings to block or delete cookies, although some website features may not work properly as a result.

We may use third-party analytics providers to help us understand website traffic and usage. These providers may process technical information according to their own privacy policies.

HOW WE SHARE INFORMATION

Messy Middle Studio does not sell or rent personal information.

We may share information only when reasonably necessary with service providers that help us operate our business, such as website hosting, scheduling, customer-management, email, text-messaging, payment-processing, accounting, or technology providers. These providers receive only the information needed to perform their services.

We may also disclose information when required by law, to respond to lawful requests, to protect the rights or safety of Messy Middle Studio or others, or in connection with a business transfer.

DATA SECURITY

We use reasonable administrative and technical safeguards designed to protect the information entrusted to us. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not send highly sensitive information, payment-card numbers, medical records, or other unnecessary private information through email or open-text form fields.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business and tax records, meet legal obligations, resolve disputes, and protect our business.

Information that is no longer reasonably needed will be deleted or securely disposed of when practical.

YOUR CHOICES

You may contact us to:

• Ask what personal information we maintain about you or your child
• Request a correction or deletion
• Withdraw optional communication consent
• Unsubscribe from marketing email using the link provided in the message
• Stop text messages by replying STOP

We may retain certain information when required for legal, tax, transaction, safety, or legitimate business-record purposes.

THIRD-PARTY LINKS

Our website may link to third-party websites or services. Messy Middle Studio is not responsible for the privacy practices or content of those third parties. We encourage you to review their policies before providing personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy as our services, website, or legal obligations change. The revised policy will be posted on this page with an updated revision date.

CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy request, please contact:

Messy Middle Studio
St. Louis County, Missouri
[email protected]

© The Messy Middle Studio